Our goal is to provide the best customer service and to answer all of your questions in a timely manner. Below are just some of the frequently asked questions we receive.
You can book a cleaning service through our website, by phone, or via email. Simply choose your preferred date, time, and type of service. We now require a 50% deposit to confirm your appointment. The balance is due immediately after the cleaning is complete. Any payment after the cleaning day will be accessed a fee.
*Deposits are required for one-time, first-time or regular clients.
Our deep cleaning service covers dusting, vacuuming, mopping floors, cleaning bathrooms, kitchens, and wiping down surfaces. It also includes taking out the trash and spot-cleaning mirrors and windows.
It cover areas not included in standard cleaning, such as doors, vents, baseboards, fan and window tracks.
See our residential apartment/condo, townhome/single-family deep cleaning page for more information.
Yes, you can add additional tasks such as fridge or oven interior cleaning, balcony/porch, laundry fold and hanging etc. See our Add-On/A La Carte section for more options and pricing. Please let us know in advance so we can allocate the necessary time and resources.
A 50% deposit is required for all booking and the final payment is due right after the cleaning service is completed. We accept various forms of payment, including credit/debit cards, Zelle and CashApp.
A 50% deposit/retainer is required for all appointments to secure your time slot. The deposit is non-refundable and only transferable and is credited towards the service.
Appointments can be rescheduled up 24 hours before your scheduled appointment, go to your confirmation email and click 'change/cancel appointment' button and it will allow you make the change/update.
Appointments that are rescheduled or cancelled with less than 24 hours of your appointment time will incur a last-minute cancellation fee equal to the 50% deposit cost. No exceptions.
If Sparkle Nest Cleaning cancels at any time or is unable to perform services for any reason, the deposit paid will be fully refunded.
Only one (1) reschedule is allowed, after that your appointment is cancelled and a new appointment is required.
Maple Lawn Cleaning Services provides reliable and professional residential cleaning tailored to your home’s needs. We deliver thorough, detail-oriented cleaning using safe products, helping homeowners enjoy a fresh, spotless, and stress-free living space.
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